Privacy Policy
Last Updated: 1st April 2017
This Privacy Policy applies to information (collectively “User Information”) we collect when you use Dream Journey Japan (the "Website") administrated by BPS,or when you interact with us. We may change this Privacy Policy from time to time. Any changes to the Privacy Policy are indicated by revising the date at the top of this Privacy Policy andshall be effective from the next day of the revised date. We encourage you to review our latest Privacy Policy whenever you access our services to stay informed about our information practices and the ways you can protect your privacy.
Among User Information, “Private Information” means private information as provided in the Private Information Protection Law (i.e. (i) information relating existing person which can identify a specific person by its name, birthday, or other information included in such information (including the information which can identify a specific person by matching with other information easily) or (ii) information which contains personal identification codes).
Among User Information, “User-Related Information” means information other than Private Information.
1. Collection of User Information
(1) Collection of Private Information
We collect Private Information, for example, when you provide us with your information including your name, birthday, email address as your identification information to start using the Website; this also includes information collected when we communicate with you in response to an inquiry you have sent us and when you answer our questionnaires. The Private Information we collect is limited to information which is necessary to the use of this Website or communication with you.
(2) Collection of User-RelatedInformation
We collect User-Related Information when you use the Website or when we communicate with youand when you answer our questionnaires. Specifically, when you are using or accessing the Website, we automatically collect the following User-Related Information:
• Log Information: We log information about your use of our Website, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our services.
• Device Information: We collect information about the computer you use to access our Website, including the hardware model, operating system, and version.
• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information (including the information about your choice of the pictures on our Website), and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory. Using these technologies helps us to improve our services and your experience. Collected information may be used to see which areas and features of our services are popular, and it may be used to track count visits by using software which can analyze access information.
• Information Collected by Other Source: To improve our service or Website, we may use the information collected from other source (for example, a thirdparty service whose application you have authorized or used to sign in).
2. Use ofUser Information
We use information about you for various purposes below. In any case, a customer has a choice to provide us with his/her personal information or not, and the customer is kindly requested to recognize and acknowledge that the customer may not be provided a product or service of ours, unless the customer provides us with relevant particulars of personal data which are indispensable for our service requested by the customer.
• Communicate with the customer (including the purpose for sending travel information to an e-mail addressprovided by customers);
• Arrange and receive travel service provided by transportation facilities and/or accommodation facilities and provision of insurance services;
• Make marketing analysis for development of better products or services in the future;
• Deliver information of products or service of ours and our other associated companies to customers;
• Request customers for comments or opinions after the travel;
• Provide benefit service to customers;
• Provide, maintain, and improve our Website;
• Provide services you request and send you related information;
• Send you technical notices, updates, security alerts and support, and administrative messages;
• Respond to your comments, questions and requests, and provide customer service;
• Communicate with you about news and information related to our Website;
• Monitor and analyze trends, usage, and activities in connection with our Website;
• Provide User Information to third parties in accordance with this Privacy Policy;
• Differentiateand improve our services; and
• Use for other matters pertaining or related to our business.
3. Disclosure and Transfer of Information
By accessing and using our services, you are deemed to have consented our right to:
• Disclose User Information to other parties in Japan and outside of Japan, if user authorizes us to do so when using this Website; and
• Transfer User Information to other parties in Japan and outside of Japan, if user authorizes us to do so when using applications provided by third parties such as Facebook.
4. Provision of Information
(1) Other than above, we may discloseUser Information with third parties in the following situations:
• In case we require a third party to handle personal data in part or whole to the extent necessary for a particular purpose of the use;
• With service providerswho need access to User Information;
• In case we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request;
• In case we believe disclosure isnecessary to protect human lives, bodies, health, property, and other important profit, but it is difficult to obtain approval from users;
• In case it is particularly necessary for enhancement of public health or promotion of sound growth of children but it is difficult to obtain the consent of the person from whom the data was obtained;
• To enforce applicable user agreements or policies in order to protect us, our users, or other third part from harm or illegal activities; and
• In connection with any merger and acquisition of all or a portion of our business.
(2) We may also disclose to third parties anonymized information and User-Related Information that does not directly identify a specific user.
5. Third Party Analytics
We may use third parties to collect information in relation to the Website and to analyze the collected information by using software which can analyze access information. These third parties may use cookies, web beacons, and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and third parties to, among other things, analyze and track data, determine the popularity of certain content and other websites, and better understand your online activity. Our Privacy Policy does not apply to, and we are not responsible for, third party cookies, web beacons, or other tracking technologies. We therefore encourage you to check the privacy policies of these third parties to learn more about their privacy practices.
6. Security
We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.
7. Disclaimer of Links
We are not responsible for theprotection and management of information contained in third party ′s website linked in the Website. We therefore encourage you to review the privacy policy of the third party ′s website and carefully check the treatment of its User Information including Private Information.
8. Settings(Cookies)
Most web browsers are set up to accept cookies by default.
9. Contact Us
If you would like to make inquiries on, disclose, delete, revise, discard or prevent the use of your personal information that is possessed by us, please contact us at: [email protected] will deal with requests in compliance with relevant Japanese laws and our corporate policy within a reasonable time and inform you of the result. In case we cannot comply with requests, we will explain the reason.
